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Privacy Policy

Effective Date: June 21, 2024

Spade to Blade Catering ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our site or use our services.

1. Information We Collect

- Personal Information: We may collect personal information such as your name, email address, phone number, and event details when you inquire about or use our catering services.
- Payment Information: We collect payment information, such as credit card numbers and billing addresses, for the purpose of processing transactions.
- Usage Data: We collect information about how you interact with our website, including your IP address, browser type, access times, and pages viewed.

2. How We Use Your Information

We use the information we collect to:

- Provide and manage our catering services.
- Process and complete transactions.
- Communicate with you, including sending confirmations, invoices, updates, and promotional materials.
- Improve our website and services.
- Comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:

- Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You have the right to:

- Access, update, or delete your personal information.
- Opt-out of receiving marketing communications from us.
- Request a copy of the personal data we hold about you.

To exercise these rights, please contact us at info@spadetoblade.com.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a new effective date. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the new terms.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Spade to Blade Catering  
21A Raglan Street  
Daylesford, Victoria 3460  
info@spadetoblade.com  
0448 483 616  

Your trust is important to us, and we are committed to protecting your personal information while providing you with exceptional service.

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